I. AREA OF APPLICATION

 

These General Terms and Conditions (GTC) apply to all deliveries made by Stahlgeröhr GbR; Ott, Timon u. Guzman Bausch, Ricardo (hereinafter referred to as Stahlgeröhr) to consumers.

A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

II. CONTRACTUAL PARTNERS

 

The purchase contract is concluded with Stahlgeröhr GbR; Ott, Timon u. Guzman Bausch, Ricardo, Owner: Timon Ott u. Ricardo Guzman Bausch, Katharinenstr. 14, 61476 Kronberg im Taunus.

III. CONCLUSION OF THE CONTRACT

 

The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.

By clicking the button [Buy/order with costs] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order.

IV. RIGHT OF REVOCATION

 

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

If you, as a consumer, make use of your right of revocation in accordance with section 4.1, you must bear the regular costs of the return shipment.

In all other respects, the regulations which are reproduced in detail in the following

 - Beginning of the cancellation policy -

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you only need to inform us (Stahlgeröhr GbR, Katharinenstraße 14, 61476 Kronberg, stahlgeroehr@gmail.com, telephone: 015739621997) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Revocation form 

(If you wish to cancel the contract, please complete and return this form) to: 

Stahlgeröhr GbR; Ott, Timon u. Guzman Bausch, Ricardo

Katharinenstraße 14

61476 Kronberg

Germany 

E-Mail: stahlgeroehr@gmail.com 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*) _______________________________________________ _______________________________________________ Ordered on ___________________ (*)/received on _______________________(*) Name of consumer(s) ______________________________________ Address of consumer(s) _________________________________ _________________________________ __________________________________________________________________

Date Signature of consumer(s) (only in case of notification on paper) __________________________________________________________________ 

(*) Delete as inapplicable 

_________________________________________________ 

Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to (insert here the name and address of the person authorised by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

- End of the cancellation policy -

V. PRICES AND SHIPPING COSTS

 

In addition to the stated prices, we charge an adjusted amount per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping basket system and on the order page. This adjusted amount depends on the size of the package and varies between 1,70€ (Warenpost) and 150€ (UPS International).

VI. DELIVERY

 

Delivery is made to EU countries with DHL, GLS, UPS and Hermes.

The delivery time is up to 5 days. We will indicate any deviating delivery times on the respective product page.

VII. PAYMENT

 

Payment shall be made in advance.

If you choose payment in advance, we will provide you with our bank details or PayPal connection in the order confirmation and deliver the goods after receipt of payment.

VIII. RESERVATION OF OWNERSHIP

 

The goods remain our property until full payment has been made.

IX. PARTICIPATION IN THE DISPUTE

 

The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute resolution procedure before a consumer arbitration board for the resolution of disputes with consumers. The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body.